Your information
Privacy and cookies.
Last updated: 12 November 2026
Who we are
Get Traction Ltd is the controller of personal information collected through this website. Our company number is 14290926. For privacy questions or to exercise your rights, email hello@gettraction.co.uk.
Registered office: 86–90 Paul Street, London, EC2A 4NE, United Kingdom.Correspondence address: Get Traction, c/o Mail Boxes Etc. Streatham, 10 Streatham Parade, Streatham, London, SW16 1EQ, United Kingdom.
What this notice covers
This notice covers our website, brochure requests, email subscriptions, enquiries and introductory call bookings. If you become a coaching client, we will explain any additional processing involved in providing that service. Please avoid including medical records or detailed health information in website forms or ordinary email.
The information we use
- Your name, email address and any business contact details you choose to provide.
- Your requests, messages, booking details and records of our communications.
- Your email subscription choices, form submission details and unsubscribe requests.
- If you complete the Founder Check, your answers and the result shown to you. Answers about ADHD or health may reveal sensitive information; participation is optional.
- Technical information needed to operate and protect the website, such as IP address, browser information and security logs. If you allow analytics, Google Analytics also receives information about your visits and interactions.
Why we use information
| Purpose | Legal basis |
|---|---|
| Send the guide or resource you request and administer that request. | Our legitimate interests in responding to your request and delivering the resource. |
| Reply to enquiries and arrange an introductory call. | Taking steps at your request before a potential contract; otherwise our legitimate interests in responding to enquiries. |
| Send practical emails and promotional updates you separately choose to receive. | Your consent. You may withdraw it at any time. |
| Store optional Founder Check answers and a result, including information that may reveal ADHD or health information. | Your consent, including explicit consent for special category health information. You can withdraw it by contacting us. |
| Understand website use with optional Google Analytics. | Your consent. |
| Protect the website, prevent abuse and maintain administrative records. | Our legitimate interests in security and running our business, or a legal obligation where applicable. |
Where we rely on legitimate interests, we consider your rights and expectations and only use information reasonably needed for the stated purpose.
Guide delivery and marketing are separate
You can request the ADHD brochure without joining our marketing list. Leaving the optional marketing box unticked does not stop delivery of the guide. A guide delivery email may also contain the introductory call link described on the request page.
If you subscribe to our practical emails, we record the choice you made and the relevant form submission. Use the unsubscribe link in a marketing email or contact us to stop receiving marketing. We may retain a minimal suppression record to respect that choice. Requesting a guide or booking a call does not automatically give consent to a promotional sequence.
Who helps us deliver the service
We use service providers for website hosting, contact records, forms, email, bookings, videos and analytics. The current website uses ChatGPT Sites for hosting, GoHighLevel/LeadConnector for forms and contact management, Google Workspace for business email, Calendly for bookings, Vimeo for videos and Google Analytics 4 for optional website analytics. These providers may process information on our behalf or for their own purposes as explained in their notices.
We may also share relevant information with professional advisers, authorised service providers or public authorities where reasonably necessary or required by law. We do not sell your personal information.
Processing outside the United Kingdom
Some of our service providers process information outside the UK, including in the United States. The protections depend on the provider and destination. HighLevel’s and OpenAI’s published data-processing terms include Standard Contractual Clauses and the UK Addendum for relevant UK transfers. Calendly’s published terms describe the UK Extension to the EU–US Data Privacy Framework, with contractual clauses as a fallback. Google’s data-processing terms describe its applicable transfer safeguards. Provider sub-processors may also operate in other locations. You can contact us for information about the safeguards relevant to your information and how to obtain a copy.
See the published HighLevel data-processing terms, OpenAI data-processing terms, Calendly data-processing terms, Google Workspace data-processing terms and Vimeo privacy notice for more information about those services.
How long information is kept
We keep information only as long as needed for its purpose. For enquiries and resource requests, we consider whether the request is resolved, whether there is an ongoing relationship and whether the record is still needed. For subscribers, we consider whether you remain subscribed and whether the record is needed to demonstrate and respect your choices. Legal, accounting, complaint and suppression records may need to be kept longer. We review information and delete or anonymise records that are no longer required.
Cookies, storage and embedded content
Optional Google Analytics is off until you choose to allow it. Vimeo players are not loaded until you allow videos. You can reject optional technologies without losing access to the website or the guide request. Open Cookie settings at the bottom of any page to change your choice.
| Technology | Purpose and duration |
|---|---|
| gettraction-consent-v1 (local storage) | Remembers your privacy choices. Our website asks again after 180 days. This record remains on your device until replaced or removed. |
| Google Analytics cookies, typically _ga and _ga_… | Used only after analytics consent to distinguish visits and measure website use. Google’s default cookie expiry can be up to two years; the actual duration depends on account settings. |
| Vimeo embeds | After you allow videos, your browser connects to Vimeo. Players use its do-not-track parameter; Vimeo may still process technical information to deliver and secure the video. |
| GoHighLevel forms and Calendly bookings | These services process the information you submit and may use storage or security technology necessary to provide their forms, fraud prevention and bookings. External pages may present their own privacy controls. |
Withdrawing analytics consent stops the site from loading Google Analytics on the refreshed page and attempts to remove its first-party analytics cookies. It does not erase information already received by Google. Browser settings also let you remove stored cookies and site data.
Your rights
Depending on the circumstances, you can ask for access, correction, deletion, restriction or transfer of your information, and object to processing based on legitimate interests. You can always object to direct marketing. Where we rely on consent, you can withdraw it without affecting the lawfulness of earlier processing. We may need to confirm your identity before responding.
Contact hello@gettraction.co.uk. You may also complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint.
Automated administration
Forms may update contact records, record your choices, apply source tags and send a requested resource. We do not use these website processes to make solely automated decisions with legal or similarly significant effects on you.
Changes
We update this notice when our processing changes. The date above shows when this version was prepared.